preload-image

Shipping Policy

At Atelier Letluforia, every order is thoughtfully handcrafted and carefully prepared to ensure a premium experience. Please read our shipping policy to understand how orders are processed, shipped, and delivered.

Order Processing Time

  • Orders are confirmed on Day 1 after successful payment.

  • Handcrafted production and order preparation takes 2–5 business days, depending on the product and customization.

  • Once the order is ready, it is scheduled for dispatch.

Please note that processing times may vary slightly during high-volume periods, festive seasons, or bulk orders.

Billing & Payment Clarification

Please note that Atelier Letluforia is a sub-brand of Anartaffaire.
All payments and billing statements may reflect the name “Anartaffaire” at checkout, on bank statements, or in payment confirmations. This is completely normal and part of our official billing process.

All products, order fulfilment, and customer support remain managed by Atelier Letluforia.

Shipping & Dispatch Timeline

  • After dispatch, delivery typically takes 4–5 business days, depending on your location.
  • All parcels are dispatched in the evenings only.
  • No shipments are dispatched on Saturdays and Sundays.

Delivery timelines may be affected by weather conditions, courier delays, public holidays, or unforeseen circumstances.

Shipping Charges

  • Shipping charges are not included at checkout.
  • Customers pay only for the product value at the time of placing the order.
  • Shipping charges are calculated after the order is ready for dispatch, based on:
  • Package dimensions
  • Package weight
  • Delivery location

The exact shipping amount will be shared with you before dispatch.
We strictly do not charge anything extra beyond actual courier costs.

Payment Modes

Payments can be made via:

  • UPI Scanner
  • Direct Bank Transfer.
  • Credit\Debit Card

Shipping charges are paid separately once informed at the time of dispatch.

Domestic & International Shipping

  • We offer Pan-India shipping.

  • Worldwide shipping is available on request.

  • International shipping timelines and charges vary based on destination, weight, and courier service.

  • Any customs duties, taxes, or import charges (if applicable) are the responsibility of the customer and must be paid at the time of delivery.

Direct Gifting Service

We are happy to ship orders directly to your family members or loved ones.

This service includes:

  • Delivery to the recipient’s address

  • Customized packaging (if selected)

  • A personalized note or message on your behalf

Please ensure the recipient’s address and contact details are accurate.

Local Pickup (Delhi Only)

Customers located in Delhi may:

  • Book a Porter or similar pickup service

  • Collect the parcel personally once the order is ready

Pickup details will be shared after order confirmation.

Address Accuracy

Please ensure that your shipping address, pin code, and contact number are correct at the time of order placement.
Atelier L’Euforia is not responsible for delays or non-delivery caused by incorrect or incomplete address details.

Shipping Delays & Courier Responsibility

Once the parcel is handed over to the courier partner:

  • Delivery timelines are subject to courier company operations

  • Atelier L’Euforia is not liable for delays caused by courier services, weather conditions, or logistical issues

However, we will always assist you with tracking and coordination wherever possible.

Damaged or Missing Parcels

If your parcel arrives damaged or appears tampered with:

  • Please do not accept the delivery, if possible

  • Contact us immediately with photos/opening 360 degree videos for assistance

For delivered-but-not-received parcels, customers are requested to contact us promptly so we can coordinate with the courier partner.

Contact Us

For any shipping-related queries, feel free to reach out to us at:

📧 Email: contact@AtelierLetluforia.com

📱 Instagram / WhatsApp: [If applicable]

📞 Contact Page: Visit Our Contact Page on our website.

Product was successfully added to your cart!